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Agreement to Terms of Use
Chapter 1 General Provisions
Article 1 (Purpose)
- The purpose of these Terms and Conditions is to set forth the conditions, procedures, and rules for the use of the service "jamtory.com" provided by Jamtory Co., Ltd. (hereinafter referred to as the "Company") and other necessary matters.
Article 2 (Effectiveness and Amendment of Terms)
- These Terms and Conditions become effective when posted on the service screen or notified to members by other means.
- The Company may amend these Terms, and the amended Terms become effective in the same manner as set forth in the preceding paragraph.
Article 3 (Governing Law for Matters Not Specified)
- Matters not specified in these Terms shall be governed by the provisions of the Framework Act on Telecommunications, the Telecommunications Business Act, and other related laws.
Article 4 (Definition of Terms)
- The definitions of terms used in these Terms are as follows:
- Member: A person who has entered into a service agreement with the Company
- ID: A combination of letters or numbers selected by the member and approved by the Company to identify the member and use the service
- Email: The member’s internet mail account
- Password: A combination of letters and numbers set by the member to verify that the member corresponds to the assigned ID and to protect the member’s privacy
- Administrator: A person designated by the Company for overall management and smooth operation of the service
- Termination: Cancellation of the service agreement by the Company or the member after service activation
Chapter 2 Membership Registration and Service Use
Article 1 (Formation of Service Agreement)
- The service agreement is established upon the Company’s acceptance of the user’s application and the user’s consent to the Terms.
- Applicants wishing to become members and use the service must provide personal information requested by the Company.
- The Company may refuse to accept service applications in the following cases:
- If the applicant is under the age of 14
- If the name provided is not the real name
- If another person's identity is used
- If false information is provided in the application
- If the application is intended to disrupt public order or good morals
- Other cases where the application does not meet the Company’s requirements
Article 2 (Change of Contract Information)
- Members must immediately update their information online if any changes occur after registration.
Chapter 3 Service Use
Article 1 (Service Hours)
- Service use is generally available 24 hours a day, year-round, unless there are special technical or business reasons. However, this does not apply during regular maintenance or website upgrades.
- The Company may divide the service into separate areas and set different availability times for each area, which will be notified in advance.
Article 2 (Member ID, Email, and Password Management Obligations)
- Members are responsible for managing their ID, email, and password. The Company is not liable for any consequences resulting from negligent management or misuse by the member.
- If a member’s ID, email, or password is used improperly, the member must notify the Company immediately.
- Members must comply with these Terms and related laws.
Article 3 (Provision of Information)
- The Company may provide members with information deemed necessary during service use via email, telephone, postal mail, or other methods.
Article 4 (Member Posts and Copyright)
- Posts refer to texts, photos, files, links, and other content posted by members during service use.
- Members are responsible for any damages or issues arising from their posts, and the "Mall" is not liable.
- The Company may, without prior consent, take actions such as removing, modifying, suspending, or refusing to register posts if they:
- Defame or insult other members or third parties
- Violate public order or good morals
- Encourage illegal copying or hacking
- Infringe on third-party copyrights
- Contain advertisements for profit
- Are objectively linked to criminal acts
- Infringe on other users’ or third parties’ rights
- Contain political or religious content deemed inappropriate for the service
- Violate posting rules or are inconsistent with the bulletin board’s nature
- Violate applicable laws
- Copyright of posts belongs to the posting member. However, the "Mall" may use the posts without compensation for operational, display, transmission, distribution, or promotional purposes in accordance with fair practices defined by copyright law.
- If the Company wishes to use posts in ways not covered above, prior consent must be obtained via phone, fax, or email.
- Posts retained or reposted by others, combined with third-party posts, or registered on public boards are not deleted even if the member terminates the service agreement.
Article 5 (Suspension of Service)
- The Company may suspend service provision in the following cases:
- Unavoidable maintenance or construction of service facilities
- If a telecommunication service provider suspends services according to the Telecommunications Business Act
- The Company may limit or suspend all or part of the service in cases such as national emergencies, power outages, facility failures, or sudden spikes in service usage.
Chapter 4 Liability
Article 1 (Obligations of the Company)
- The Company shall, unless exceptional circumstances exist, allow members to use services on the requested start date.
- The Company has the obligation to continuously and stably provide services according to these Terms.
- The Company shall not disclose or distribute members’ personal information to third parties without consent, except when requested by government authorities, for criminal investigations, by the Information and Communication Ethics Committee, or according to other legal procedures.
Article 2 (Obligations of Members)
- Members shall not:
- Illegally use another member’s email
- Copy, publish, broadcast, or provide service information to third parties without prior consent
- Infringe third-party rights such as copyrights
- Distribute content violating public order or morals
- Engage in acts objectively linked to criminal activity
- Engage in acts violating applicable laws
- Members must comply with these Terms, service guides, and notices.
- Members must follow usage restrictions posted or notified by the Company.
- Members may not conduct business activities using the service without prior consent, and the Company is not responsible for any outcomes from such activities.
Chapter 5 Termination and Use Restriction
Article 1 (Termination and Service Restriction)
- Members wishing to terminate the service agreement must apply online themselves.
- The Company may terminate the agreement or restrict service without prior notice if a member:
- Uses another person’s ID, email, or password
- Intentionally disrupts service operation
- Provides a false name
- Intentionally distributes content violating public order or morals
- Uses the service to harm national or social interests
- Defames or disadvantages others
- Violates any other conditions set by the Company
Article 2 (Procedure for Restriction and Reinstatement)
- The Company shall notify the user or their representative by email or other means of the reason, time, and details of restriction, unless urgent suspension is required.
- The user may file an objection to the restriction notice.
- The Company may temporarily defer the restriction during verification and notify the user of the result.
- If the cause of restriction is resolved during the restricted period, the Company shall immediately lift the restriction.
Chapter 6 Miscellaneous
Article 1 (Compensation for Damages)
- The Company is not liable for any damages incurred by members from the use of free services.
- The Company is liable for damages related to paid services caused by the Company’s fault in accordance with applicable laws.
- Anyone who publicly defames another person via information and communication networks may be punished by imprisonment up to 3 years, detention, or a fine up to KRW 20,000,000. <Article 70(1) of the Act on Promotion of Information and Communications Network Utilization and Information Protection> (Punishable regardless of falsehood)
- Anyone who publicly spreads false information to defame another person via information and communication networks may be punished by imprisonment up to 7 years, disqualification up to 10 years, or a fine up to KRW 50,000,000. <Article 70(1) of the Act on Promotion of Information and Communications Network Utilization and Information Protection>
Article 2 (Disclaimer)
- The Company is exempt from liability when services cannot be provided due to natural disasters or force majeure.
- The Company is not responsible for service disruptions caused by member’s fault.
- The Company is not responsible for expected profits, losses, or damages arising from use of the service or data obtained from it.
- The Company is not responsible for the reliability or accuracy of member-posted information, data, or facts.
Article 3 (Jurisdiction)
- In case of disputes arising from service use, the court having jurisdiction over the Company’s headquarters shall have jurisdiction.
Addendum
(Revision Date) These Terms shall be effective from November 1, 2021.
(Revision Date) These Terms shall be effective from May 1, 2023.
Consent to Collection and Use of Personal Information
Jamtory Co., Ltd. (hereinafter referred to as the “Company”) values your personal information and complies with the “Personal Information Protection Act” and other related laws.
Through this Privacy Policy, the Company informs you of how and for what purposes your personal information is used, as well as what measures are being taken to protect it.
Items of Personal Information Collected and Collection Methods
- Items of Personal Information Collected
- The Company collects the following personal information for membership registration, consultation, and service applications:
- When signing up: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, email address, and, for users under the age of 14, information of the legal guardian
- When applying for services: Address and payment information
- During the course of service use or business operations, records of service usage, access logs, cookies, access IP, payment records, and records of improper use may be automatically generated and collected.
- The Company collects the following personal information for membership registration, consultation, and service applications:
- Collection Methods
- Website, written forms, bulletin boards, email, event participation, delivery requests, phone, fax, and automatic collection tools
Purpose of Collection and Use of Personal Information
The Company uses the collected personal information for the following purposes:
- To fulfill contracts for service provision and manage payments
Provide content, process purchases and payments, deliver goods or billing documents, verify identity for financial transactions, and provide financial services - For member management
Verify identity for membership services, prevent fraudulent or unauthorized use, confirm registration intent, verify age, confirm legal guardian consent for users under 14, handle complaints, and deliver notifications - For marketing and advertising purposes
Provide event and promotional information, analyze access frequency or service usage statistics
Retention and Use Period of Personal Information
In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, certain information will be retained for the following reasons and periods:
- Retention according to internal policy
Even after a member withdraws, the Company may retain member information for a certain period to prevent fraudulent re-registration, resolve disputes, or cooperate with investigative authorities for a period of OO years from the date of termination. - Retention according to relevant laws
When retention is required by applicable laws such as the Act on the Consumer Protection in Electronic Commerce, the Company retains information for the periods specified below.- Records related to payment and supply of goods, etc.
- Retention reason: Act on the Consumer Protection in Electronic Commerce
- Retention period: 5 years
- Records related to consumer complaints or dispute resolution
- Retention reason: Act on the Consumer Protection in Electronic Commerce
- Retention period: 3 years
- Access logs
- Retention reason: Communications Secrets Protection Act
- Retention period: 3 months
- Records related to payment and supply of goods, etc.
Destruction of Personal Information
In principle, personal information is destroyed without delay once the purpose of collection and use has been fulfilled. The destruction process and methods are as follows:
- Destruction Procedure
Information entered by members for registration, etc., is transferred to a separate database (or stored in a separate file cabinet for paper documents) after its purpose is achieved and retained for a certain period as required by internal policies and relevant laws before being destroyed.
Personal information transferred to a separate database will not be used for any other purposes except as required by law.
- Destruction Method
Personal information stored in electronic file format is deleted using technical methods that prevent its recovery.
Provision of Personal Information
The Company does not provide users’ personal information to external parties without consent. However, exceptions apply in the following cases:
- When the user has given prior consent
- When required by law or requested by an investigative authority in accordance with legal procedures
Entrustment of Collected Personal Information
The Company may entrust the handling of personal information to external specialized service providers as follows:
- Entrusted party: [Courier company name]
- Details of entrusted work: [Details of courier service]
- Entrusted party: [Payment gateway (PG) company name]
- Details of entrusted work: [Details of payment service]
- Entrusted party:
- Details of entrusted work: [Details of entrusted service]
Rights of Users and Legal Representatives and How to Exercise Them
- Users may view or modify their registered personal information at any time or request to withdraw membership.
- To view or modify personal information, click “Edit Personal Information” (or “Modify Member Info”), and to withdraw consent or terminate membership, click “Withdraw Membership” and follow the verification process.
- Alternatively, you may contact the Personal Information Protection Officer by mail, phone, or email for assistance.
- If you request correction of an error, the Company will not use or provide the information until the correction is complete. If incorrect information has already been provided to a third party, the Company will notify them promptly of the correction.
- Personal information that has been deleted or withdrawn upon request will be handled in accordance with the Company’s retention policy and will not be used or accessed for any other purpose.
Installation, Operation, and Refusal of Automatic Information Collection Devices
The Company uses cookies and similar technologies to store and retrieve your information from time to time. A cookie is a small text file sent to your browser by a web server and stored on your computer’s hard drive.
The Company uses cookies for the following purposes:
- Purpose of Using Cookies
- Analyze visit frequency and time, identify user preferences and interests, track usage patterns, and use this information for targeted marketing and personalized services.
- You have the option to allow all cookies, confirm each time a cookie is saved, or refuse all cookies by adjusting your web browser settings.
- How to Refuse Cookie Settings
- You can refuse cookie storage by adjusting your web browser’s options to allow all cookies, prompt for confirmation each time, or block all cookies.
- Example (for Internet Explorer): Tools > Internet Options > Privacy
- However, refusing cookies may cause difficulties in using certain services.
Customer Service for Personal Information
The Company designates the following department and Personal Information Protection Officer to protect customers’ personal information and handle related complaints.
- Personal Information Protection Officer
Name: Jamtory Co., Ltd.
Phone: 0507-1370-2116
Email: jamtorykorea@gmail.com
- You may report any personal information protection complaints arising from the use of the Company’s services to the Personal Information Protection Officer or relevant department.
- The Company will respond promptly and adequately to user reports.
- If you need to report or consult about personal information infringement, please contact the organizations below:
Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
Supreme Prosecutors’ Office Cybercrime Investigation Department (spo.go.kr / area code + 1301)
Korean National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182)
Consent to Receive Promotional Information
You can receive useful shopping information such as discount coupons, special offers, events, and new product updates from our store via SMS or email.
Please note that order and transaction details, as well as important policy notifications, will be sent regardless of your subscription preferences.
You may register as a member even if you do not agree to receive optional marketing messages, and you can change your subscription settings at any time on the Member Information Edit page after signing up.