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Privacy Policy
Jamtory Co., Ltd. (hereinafter referred to as the “Company”) values your personal information and complies with the “Personal Information Protection Act” and other related laws.
Through this Privacy Policy, the Company informs you of how and for what purposes your personal information is used, as well as what measures are being taken to protect it.
- Items of Personal Information Collected
- The Company collects the following personal information for membership registration, consultation, and service applications:
- When signing up: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, email address, and, for users under the age of 14, information of the legal guardian
- When applying for services: Address and payment information
- During the course of service use or business operations, records of service usage, access logs, cookies, access IP, payment records, and records of improper use may be automatically generated and collected.
- The Company collects the following personal information for membership registration, consultation, and service applications:
- Collection Methods
- Website, written forms, bulletin boards, email, event participation, delivery requests, phone, fax, and automatic collection tools
The Company uses the collected personal information for the following purposes:
- To fulfill contracts for service provision and manage payments
Provide content, process purchases and payments, deliver goods or billing documents, verify identity for financial transactions, and provide financial services - For member management
Verify identity for membership services, prevent fraudulent or unauthorized use, confirm registration intent, verify age, confirm legal guardian consent for users under 14, handle complaints, and deliver notifications - For marketing and advertising purposes
Provide event and promotional information, analyze access frequency or service usage statistics
In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, certain information will be retained for the following reasons and periods:
- Retention according to internal policy
Even after a member withdraws, the Company may retain member information for a certain period to prevent fraudulent re-registration, resolve disputes, or cooperate with investigative authorities for a period of OO years from the date of termination. - Retention according to relevant laws
When retention is required by applicable laws such as the Act on the Consumer Protection in Electronic Commerce, the Company retains information for the periods specified below.- Records related to payment and supply of goods, etc.
- Retention reason: Act on the Consumer Protection in Electronic Commerce
- Retention period: 5 years
- Records related to consumer complaints or dispute resolution
- Retention reason: Act on the Consumer Protection in Electronic Commerce
- Retention period: 3 years
- Access logs
- Retention reason: Communications Secrets Protection Act
- Retention period: 3 months
- Records related to payment and supply of goods, etc.
In principle, personal information is destroyed without delay once the purpose of collection and use has been fulfilled. The destruction process and methods are as follows:
- Destruction Procedure
Information entered by members for registration, etc., is transferred to a separate database (or stored in a separate file cabinet for paper documents) after its purpose is achieved and retained for a certain period as required by internal policies and relevant laws before being destroyed.
Personal information transferred to a separate database will not be used for any other purposes except as required by law.
- Destruction Method
Personal information stored in electronic file format is deleted using technical methods that prevent its recovery.
The Company does not provide users’ personal information to external parties without consent. However, exceptions apply in the following cases:
- When the user has given prior consent
- When required by law or requested by an investigative authority in accordance with legal procedures
The Company may entrust the handling of personal information to external specialized service providers as follows:
- Entrusted party: [Courier company name]
- Details of entrusted work: [Details of courier service]
- Entrusted party: [Payment gateway (PG) company name]
- Details of entrusted work: [Details of payment service]
- Entrusted party:
- Details of entrusted work: [Details of entrusted service]
- Users may view or modify their registered personal information at any time or request to withdraw membership.
- To view or modify personal information, click “Edit Personal Information” (or “Modify Member Info”), and to withdraw consent or terminate membership, click “Withdraw Membership” and follow the verification process.
- Alternatively, you may contact the Personal Information Protection Officer by mail, phone, or email for assistance.
- If you request correction of an error, the Company will not use or provide the information until the correction is complete. If incorrect information has already been provided to a third party, the Company will notify them promptly of the correction.
- Personal information that has been deleted or withdrawn upon request will be handled in accordance with the Company’s retention policy and will not be used or accessed for any other purpose.
The Company uses cookies and similar technologies to store and retrieve your information from time to time. A cookie is a small text file sent to your browser by a web server and stored on your computer’s hard drive.
The Company uses cookies for the following purposes:
- Purpose of Using Cookies
- Analyze visit frequency and time, identify user preferences and interests, track usage patterns, and use this information for targeted marketing and personalized services.
- You have the option to allow all cookies, confirm each time a cookie is saved, or refuse all cookies by adjusting your web browser settings.
- How to Refuse Cookie Settings
- You can refuse cookie storage by adjusting your web browser’s options to allow all cookies, prompt for confirmation each time, or block all cookies.
- Example (for Internet Explorer): Tools > Internet Options > Privacy
- However, refusing cookies may cause difficulties in using certain services.
The Company designates the following department and Personal Information Protection Officer to protect customers’ personal information and handle related complaints.
- Personal Information Protection Officer
Name: Jamtory Co., Ltd.
Phone: 0507-1370-2116
Email: jamtorykorea@gmail.com
- You may report any personal information protection complaints arising from the use of the Company’s services to the Personal Information Protection Officer or relevant department.
- The Company will respond promptly and adequately to user reports.
- If you need to report or consult about personal information infringement, please contact the organizations below:
Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
Supreme Prosecutors’ Office Cybercrime Investigation Department (spo.go.kr / area code + 1301)
Korean National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182)